How Lingotek Uses AI to Optimize Vendor Management

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How Lingotek Uses AI to Optimize Vendor Management

Language Services Vendor Management is a complex management task. It requires vetting multiple language services providers (LSPs), requesting multiple bids and comparing different rate structures. It can include literally hundreds of projects to monitor and manage to ensure on-time delivery. Adding to the complexity, LSPs typically use  several different computer-assisted translation (CAT) tools and maintain multiple linguistic assets in various offline locations. How well translation is managed has a direct effect on the company’s globalization goals and its ability to execute an agile go-to-market strategy.

No one makes vendor management easier than Lingotek. Our groundbreaking artificial intelligence (AI)-driven app inside our industry-leading translation management system (TMS) is a cost-efficient localization platform that simplifies vendor management, enhances efficiency, accelerates delivery, and optimizes budgets and costs to reduce your translation spend.

What is Artificial Intelligence?

Artificial Intelligence (AI) is simply technology that learns. AI uses data and experience to perform tasks that would otherwise require human intelligence and effort. When applied to Vendor Management, it creates a foundation for trigger-based automation, rule-driven systems, and data collection.

How does Lingotek use AI to optimize vendor management?

Lingotek continues to spearhead innovation in the translation industry with a Vendor Management app that brings AI-driven automation and multilingual business intelligence to translation management. The entire process for managing vendors: vendor selection, tracking costs and spending, vendor performance is now easier and more automated. With this data, organizations can easily and repeatedly select vendors who provide the highest translation quality and who consistently deliver jobs on time.  

Integrated & automated vendor selection

The Vendor Management app simplifies and consolidates the process for requesting quotes, setting rates and pricing, choosing vendors, managing deadlines, tracking spending, and measuring translator quality and performance. The dashboard displays all of the information needed for tracking and evaluating which vendors are providing the highest quality translation and meeting deadlines. This gives project managers insights to better manage workloads and resources for maximum throughput.

  • Automatic vendor assignment based on language, industry, timeline, and more.
  • Automated bid requests, rate charts & invoicing.
  • Monitor costs and billing information within the TMS.

Centralized tracking of rates, costs & spending

The Vendor Management app automates many of the steps required for creating a language services purchase order and to closely track translation spending. The app also tracks the leveraging of translation memories (TM) to gauge the efficient reuse of linguistic assets across the enterprise. At-a-glance rate charts for quick reference of:

  • Integrated cost reporting inside the TMS.
  • Total translation expenses by date, job, or vendor.
  • Aggregation of data to simplify invoice creation.

Automatic cost calculation

Lingotek’s vendor management includes auto-calculation of costs, even when specific jobs have been skipped or cancelled. A project manager can manually skip or cancel a phase, target, or entire document. 

With the active monitoring offered by our Intelligent Workflows, jobs can also be auto-skipped or auto-cancelled in order to ensure on-time delivery. When this happens, our AI-driven Vendor Management system is able to proactively alert vendors of the skipped and/or cancelled job, ensure that additional work cannot be performed on those skipped and/or cancelled jobs, and then automatically calculate the the costs for the work that was completed before the job was cancelled. 

This makes invoicing a breeze, as project managers and vendor managers no longer have to worry about notifying vendors of changes made to the project mid-stream, or figure out how much work was done after the fact in order to manually calculate their costs.

Intelligence & insight to optimize your supply chain

Get more data-driven insight and control over your localization supply chain. The dashboard displays tracking and evaluating information on vendors, so you can easily select vendors who provide the highest translation quality and consistently deliver jobs on time. This gives you much-needed insight to better manage workloads and resources for maximum throughput.

  • Vendor-specific intelligence.
  • Evaluate vendor performance & quality through SLA compliance metrics.
  • Monitor project delivery & efficiency by vendor.
  • Get key metrics on costs, turnaround time, word counts, missed deadlines.

As the technology improves, we recommend that all providers review their operations to learn where they could take best advantage of AI.

--Common Sense Advisory, “The Journey to Project Management Automation”

Discover the Benefits of Lingotek’s AI-Driven Vendor Management

The new Vendor Management app gives enterprise localization managers, vendor managers, and project managers revolutionary new tools for managing multiple language services providers (LSPs) and projects. Automating vendor management provides critical operational efficiency to enable more scalable globalization strategies and to optimize your localization supply chain to create a more cost-efficient localization network.

Lingotek’s AI-driven Vendor Management can reduce the need for project managers to perform routine, automated tasks. Instead, they can use that time for solving problems that AI can’t solve. When you implement better process automation, that leaves time for project managers to perform tasks that are more valuable to the organization. They can focus their time on exception management--problem solving and responding to urgent issues.

Do you have questions or want additional information about how Lingotek's Vendor Management app makes vendor management easier than ever? Contact us US +1(801)331-7777 or outside the US +44 (0)1628 421525, send an email to sales@lingotek.com, or go to our website: www.lingotek.com.

 

See How It Works

The Massive Benefits of Cloud-Based Translation Management System

Language is social. It connects people and ideas. But what happens when it stops connecting, slows down, and goes offline? What happens when your global audience is left in the dark because your translations are stuck in someone’s inbox? 

With the Translation Network, Lingotek makes your content accessible to your customers globally. By connecting your company with our technology and translators, we connect your ideas with the world. Lingotek makes going global possible.

Cloud Based Translation is Faster, Easier & More Efficient 
Lingotek revolutionized the translation industry with its cloud-based networked translation technology. With Lingotek, you get an enterprise-grade, end-to-end solution that you control. Bring your translation workflow into the 21st century and get out from under the old-school, on-premise, traditional IT, and proxy architectures that slow you down and increase your costs with budget-busting implementation processes and ongoing maintenance.

Agile Software That Offers Scalability and Responsive IT
Our next-generation technology continuously delivers multilingual content and scalability to meet your increasing needs for more content, storage, and translation management. Lingotek’s cloud-based technology can extract large amounts of data and scale to any project size on the fly. With our agile software, Lingotek can be more responsive and can match your evolving requirements with fast IT. 

Seamless Integration With Your Applications
Seamless integration with your enterprise applications and our translation management system lets you upload source content for translation, have it automatically translated, and download the translated content back into your original application.

Automated Workflows Put Your Translations on Autopilot
Put your translations on autopilot with customizable workflows that let you trigger actions throughout the project lifecycle. From notifying a reviewer when a translation is ready for review, to reporting project status to an external system, the Lingotek rules engine brings AI-like capabilities to your workflow.    

Continuous, Real-Time Collaboration for Round-the-Clock Translation
With a vast network of translators working in our powerful cloud-based translation management system, you get continuous, round the clock translation and real-time collaboration.

Centralized File Management Gives You Control Over Your Content
Out-of-the-box integrations with popular CMS, CRM, marketing automation, knowledge bases, and social business software means your information resides in your system, giving you visibility, access, security, and control of your files and information.

Scalable File Storage to Match Your Growth
Our cloud-based Translation Network offers scalability that auto-scales to increased volume levels, without no additional charge for more file storage. It  can scale as your usage grows. 
 
Secure Your Information With Controlled Access to Files
Content stored in the Lingotek cloud is fully secured and kept private to your organization. Role-based authorization ensures that users only see information if they have been granted access by your project administrator.

 

 

 

 

Translation Solution Needs

Lingotek offers a wide range of translation solutions to its customers. Whether you are in the enterprise or federal space, or want our world-class translation services team to take care of your localization for you, Lingotek offers corporate and global translation solutions that are custom tailored for your needs.

 

 

 

 

 

 

 

 

 

 

 

 

About Lingotek

Our Company

Lingotek | The Translation Network is a cloud-based translation services provider, offering translation management software and professional linguistic services. We are the leader in collaborative translation technology with an innovative cloud translation management system (TMS) that uses computer-assisted translation (CAT) tools to facilitate faster, more efficient, language translation. Lingotek was the first to introduce cloud-based TMS technology to the United States in 2006 with the launch of a fully online, web-based, computer-assisted translation (CAT) system that pioneered the integration of translation memories (TM) with main-frame powered machine translation (MT). Our multilingual application program interfaces (API) and connectors pair with the industry’s top enterprise applications to automate and integrate the translation process. They include:

  • Content Management Systems (CMS) 
  • Customer Relationship Management Systems (CRM)
  • Marketing Automation
  • eCommerce Platforms
  • Knowledge Bases 
  • Product and Support Documentation 
  • Social Business Software
  • Desktop Files
  • Software Localization

Customers can use their own language services providers (LSP) and linguists, or our global network of 5,000+ professional linguists. Lingotek is based in Lehi, Utah in the area known as Silicon Slopes. 

Our History

Lingotek was founded in 2006 and is funded by Signal Peak Ventures and In-Q-Tel

Signal Peak Ventures is a Salt Lake-based venture capital firm that focuses on early-stage technology investments in the Intermountain region. The firm was established as Signal Peak in 2011 after the spin out of Canopy Ventures venture capital team and the acquisition of portfolio investments in ten other companies. The Signal Peak team has extensive experience in sourcing, executing, managing, and divesting venture capital stakes across the Intermountain region. 

In-Q-Tel is a strategic, not-for-profit investment firm that works to identify, adapt, and deliver innovative technology solutions to support the mission of the U.S. Intelligence Community. Launched by the CIA in 1999 as a private, independent organization, In-Q-Tel's mission is to identify and partner with companies developing cutting-edge technologies that serve the national security interests of the United States. Working from an evolving strategic blueprint defining the Intelligence Community's critical technology needs, In-Q-Tel engages with entrepreneurs, growth companies, researchers, and investors to deliver technologies that provide superior capabilities for the CIA and the larger Intelligence Community. 

Our Clients & Partners

Lingotek  works with some of the largest, most innovative companies in the world, in a wide variety of industries and services including government, technology, finance, telecom, travel, and education. Our clients include departments in the U.S. Government and several large Fortune 500 companies. Here are some of the Customers that are trusting their translation processes with the Lingotek Translation Network.

We also work with a growing network of Partners--service providers, digital agencies, open sources technologies, and other strategically selected companies--to meet the unique translation requirements of our customers. 

Industry Recognition & Awards

Comparably Best Company Leadership 2018
Comparably Best Company Managers 2018
Top 100 Companies in the Digital Content Industry - EContent 2017-2018
Comparably Best Company Leadership 2017
Comparably Best Company Culture 2017
Comparably Best Places to Work 2017
Comparable Best CEO - Rob Vandenberg 2017
Utah Business Book of Lists Top Telecom & Technology Software Developers 201
Utah Best in State Language Services 201
Silicon Review List of Inspiring 100 Companies 201
Top 100 Companies in the Digital Content Industry - EContent 201
Top 30 Drupal Contributor 201
Top Translation Services Company 2016 - PFin
Hot in Lehi Award Top Trending Companies - Owle
Top 100 Companies in the Digital Content Industry - EContent 201
Edison Award Finalist 201
CIO Microsoft 100 Solution Providers CIO Review 201
Edison Award Nominee 201
Gartner Cool Vendor of the Year 201
Oracle Gold Partner 201
Stevie Award Best New Product or Service of the Year SaaS Category 201
Most Innovative New Product Utah Valley Entrepreneur Forum 2006

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