VP of Product
Ghostery empowers consumers and businesses globally to create safer, faster, and more trusted digital experiences. Since 2009, millions of consumers have relied on the free Ghostery Browser Extension and mobile app to control how they are tracked online. Businesses rely on Ghostery MCM to speed up, clean up, and lock down their websites and apps through increased visibility and control of the digital technologies used to drive conversion and revenue. Ghostery is also the dominant provider of privacy governance services, powering compliance for more than $2 billion of advertising and e-commerce transactions annually. Key clients such as Equifax, Intercontinental Hotels Group, and Operative depend on Ghostery to take their digital business from chaos to control.
As Ghostery grew in popularity and demand, they needed to relaunch their website and redesign the Ghostery Browser Extension, a plug-in used by millions worldwide. Their initial requirement was to make their redesigned browser extension available in 22 languages. The main business driver for the project was an increased global demand for a multilingual product. Additionally, Ghostery was constantly releasing new updates to their products and needed a way to produce and manage localized content to keep pace with the rapid rate of development.
“We wanted to work with a translation provider that offered a best-in-class technology solution for streamlining the operational overhead inherent to translation change management,” says Larry Furr, VP of Product at Ghostery.
In 2015, Ghostery began using Lingotek’s Translation Management System to manage the localization of their software products. The requirement was to translate their content from US English into 21 languages roughly every two weeks. In that process, they submit JSON text files to an account manager who uploads them to the Lingotek platform, the files are then automatically assigned to translators. The files are typically translated within 1-3 days, at which point the Ghostery dev team uses the Lingotek API to pull the files and implement them in the update process. Furr affirms that “the Lingotek deployment and integration process was pretty seamless for us.”
Lingotek is now used by product development for managing quick turnarounds of the Ghostery products’ UI strings. As an agile development shop, Ghostery releases weekly so translations must be turned around very quickly to keep up with the rapid cadence of the release cycles.
The Lingotek Translation Network has increased Ghostery’s engagement with business intelligence, accelerated content delivery, improved departmental performance, allowed for better resource utilization, and has increased worldwide product adoption uncovering new opportunities for expansion.
According to Ghostery’s Director of Product Management, Jeremy Tillman, there is now “a streamlined process that requires very little thought on our side and very little operational overhead. Getting timely translations that are contextually accurate in our product is critical to us staying engaged with – and not alienating – our international users.” The real metric of success for Ghostery is that they rarely receive complaints from non-English speakers about interpreting the product content.
With tight collaboration between Ghostery account managers and the Lingotek customer service team, the platform is now easily used by multiple product teams with very little need for a platform technology supervisor. This decentralization of asynchronous collaboration is particularly useful, since most stakeholders can’t afford to take time away from other projects for troubleshooting. Mr. Tillman states that “it’s unique to have an agile product development cycle that includes 2-3 monthly iterative deployments that often include small copy iterations across 22 languages. The freedom and agility that Lingotek offers us as a worldwide product definitely justifies the investment.”
The Ghostery marketing team is currently in the process of implementing several of Lingotek’s Inside connectors for optimizing the translation workflow of their marketing websites and campaigns.
Lingotek | The Translation Network Lingotek’s Translation Network is the only cloud-based solution to connect all your global content in one place, giving you the power to manage your brand worldwide. Our industry-leading technology pairs with the best enterprise applications to continuously push dynamic multilingual content to all of your global markets. Finally. Networked translation. Find out more about Lingotek at www.lingotek.com.
Language is social. It connects people and ideas. But what happens when it stops connecting, slows down, and goes offline? What happens when your global audience is left in the dark because your translations are stuck in someone’s inbox?
With the Translation Network, Lingotek makes your content accessible to your customers globally. By connecting your company with our technology and translators, we connect your ideas with the world. Lingotek makes going global possible.
Cloud Based Translation is Faster, Easier & More Efficient
Lingotek revolutionized the translation industry with its cloud-based networked translation technology. With Lingotek, you get an enterprise-grade, end-to-end solution that you control. Bring your translation workflow into the 21st century and get out from under the old-school, on-premise, traditional IT, and proxy architectures that slow you down and increase your costs with budget-busting implementation processes and ongoing maintenance.
Agile Software That Offers Scalability and Responsive IT
Our next-generation technology continuously delivers multilingual content and scalability to meet your increasing needs for more content, storage, and translation management. Lingotek’s cloud-based technology can extract large amounts of data and scale to any project size on the fly. With our agile software, Lingotek can be more responsive and can match your evolving requirements with fast IT.
Seamless Integration With Your Applications
Seamless integration with your enterprise applications and our translation management system lets you upload source content for translation, have it automatically translated, and download the translated content back into your original application.
Automated Workflows Put Your Translations on Autopilot
Put your translations on autopilot with customizable workflows that let you trigger actions throughout the project lifecycle. From notifying a reviewer when a translation is ready for review, to reporting project status to an external system, the Lingotek rules engine brings AI-like capabilities to your workflow.
Continuous, Real-Time Collaboration for Round-the-Clock Translation
With a vast network of translators working in our powerful cloud-based translation management system, you get continuous, round the clock translation and real-time collaboration.
Centralized File Management Gives You Control Over Your Content
Out-of-the-box integrations with popular CMS, CRM, marketing automation, knowledge bases, and social business software means your information resides in your system, giving you visibility, access, security, and control of your files and information.
Scalable File Storage to Match Your Growth
Our cloud-based Translation Network offers scalability that auto-scales to increased volume levels, without no additional charge for more file storage. It can scale as your usage grows.
Secure Your Information With Controlled Access to Files
Content stored in the Lingotek cloud is fully secured and kept private to your organization. Role-based authorization ensures that users only see information if they have been granted access by your project administrator.
Lingotek offers a wide range of translation solutions to its customers. Whether you are in the enterprise or federal space, or want our world-class translation services team to take care of your localization for you, Lingotek offers corporate and global translation solutions that are custom tailored for your needs.
Lingotek | The Translation Network is a cloud-based translation services provider, offering translation management software and professional linguistic services. We are the leader in collaborative translation technology with an innovative cloud translation management system (TMS) that uses computer-assisted translation (CAT) tools to facilitate faster, more efficient, language translation. Lingotek was the first to introduce cloud-based TMS technology to the United States in 2006 with the launch of a fully online, web-based, computer-assisted translation (CAT) system that pioneered the integration of translation memories (TM) with main-frame powered machine translation (MT). Our multilingual application program interfaces (API) and connectors pair with the industry’s top enterprise applications to automate and integrate the translation process. They include:
Customers can use their own language services providers (LSP) and linguists, or our global network of 5,000+ professional linguists. Lingotek is based in Lehi, Utah in the area known as Silicon Slopes.
Signal Peak Ventures is a Salt Lake-based venture capital firm that focuses on early-stage technology investments in the Intermountain region. The firm was established as Signal Peak in 2011 after the spin out of Canopy Ventures venture capital team and the acquisition of portfolio investments in ten other companies. The Signal Peak team has extensive experience in sourcing, executing, managing, and divesting venture capital stakes across the Intermountain region.
In-Q-Tel is a strategic, not-for-profit investment firm that works to identify, adapt, and deliver innovative technology solutions to support the mission of the U.S. Intelligence Community. Launched by the CIA in 1999 as a private, independent organization, In-Q-Tel's mission is to identify and partner with companies developing cutting-edge technologies that serve the national security interests of the United States. Working from an evolving strategic blueprint defining the Intelligence Community's critical technology needs, In-Q-Tel engages with entrepreneurs, growth companies, researchers, and investors to deliver technologies that provide superior capabilities for the CIA and the larger Intelligence Community.
Lingotek works with some of the largest, most innovative companies in the world, in a wide variety of industries and services including government, technology, finance, telecom, travel, and education. Our clients include departments in the U.S. Government and several large Fortune 500 companies. Here are some of the Customers that are trusting their translation processes with the Lingotek Translation Network.
We also work with a growing network of Partners--service providers, digital agencies, open sources technologies, and other strategically selected companies--to meet the unique translation requirements of our customers.
Comparably Best Company Leadership 2018
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Top 100 Companies in the Digital Content Industry - EContent 2017-2018
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Comparable Best CEO - Rob Vandenberg 2017
Utah Business Book of Lists Top Telecom & Technology Software Developers 201
Utah Best in State Language Services 201
Silicon Review List of Inspiring 100 Companies 201
Top 100 Companies in the Digital Content Industry - EContent 201
Top 30 Drupal Contributor 201
Top Translation Services Company 2016 - PFin
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Top 100 Companies in the Digital Content Industry - EContent 201
Edison Award Finalist 201
CIO Microsoft 100 Solution Providers CIO Review 201
Edison Award Nominee 201
Gartner Cool Vendor of the Year 201
Oracle Gold Partner 201
Stevie Award Best New Product or Service of the Year SaaS Category 201
Most Innovative New Product Utah Valley Entrepreneur Forum 2006
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