SVP of Information Services
CA Technologies delivers software and solutions across the complete service lifecycle—from pre-production portfolio planning and service modeling, to service assembly, automation, quality assurance and production management—with solutions that work across its customers’ choice of platforms, technologies and vendors. CA Technologies is headquartered in Islandia, NY. For more information, please visit the company’s website at www.ca.com.
CA Technologies has more than 300 information developers and localization specialists working on approximately 24,000 documents spread across 300 products in 19 languages. CA Technologies was trying to replace a legacy system that had proprietary writerfriendly tools, but was limited on collaboration. They were also limited in the ability to automate workflows; and the system did not align with the agile development processes they were adopting. The new solution needed to be simple, scalable and cost-effective.
CA Technologies launched a redesign using Atlassian Confluence with AppFusions and the Lingotek Inside Integration - Enterprise Translations Hub for Atlassian Confluence. Lingotek’s cloud-based solution allows CA Technologies’ information developers and localization specialists to collaborate more easily on translated content. Atlassian Confluence streamlines the authoring and publishing of that content; and a combination of both technologies allows for an expected 55% faster turnaround time for publishing content. Content published in Atlassian Confluence and translated using Lingotek’s Translation Management System allows for content to be indexed by Google, making it search engine friendly in every language.
Translation and localization now happen in a matter of minutes rather than hours; and CA Technologies has complete transparency into the status of its documents. CA Technologies is expected to save up to 55% in project turnaround time as a result of implementing Lingotek’s in-workflow translation technologies. Another requirement of the project was that CA Technologies did not want to be locked into a single-vendor machine translation solution. With Lingotek’s robust API and out-of-the-box integrations to the most popular MT engines on the market, CA Technologies is now free to select the machine translation engines that best fit each project’s budget, timeframe, and language set. CA Technologies was also able to leverage existing translation memory assets by importing and storing them in Lingotek’s cloud-based Translation Management System. Lastly, CA Technologies is supported with Atlassian Confluence version updates to its sites.
Professional translation services were not only expensive, but interrupted CA Technologies’ rapidly evolving translation workflow. The company produced a continuous stream of content with which translation services had to keep pace. CA Technologies’ content included everything from web site content, to support and product documentation.
With each new language CA Technologies added, its content would double. The company couldn’t afford to wait for traditional professional translators. By the time the translated content arrived, it was already outdated.
Pure machine translation wouldn’t work either. CA Technologies needed highly-accurate translations that could adapt to the specifics of local languages and their unique nuances. It was extremely important to ensure that all continents were saying the same things in the same ways, despite varying languages. This included ensuring that idioms and metaphors were translated appropriately, so that they did not lose their meaning in the switch to a new language.
CA Technologies selected Atlassian Confluence, AppFusions and Lingotek to continuously and automatically translate its global content, in real time. Lingotek enables CA Technologies to take advantage of several possible translation workflows; including: automatic machine translation with enhanced translation memory recognition, community (customer or employee-based) translation, and professional translation. These workflows are coupled with human reviews and approvals to enable seamless, multilingual publishing that is both automatic and in real time.
Lingotek’s automatic workflow kicks off translation whenever CA Technologies' content changes. This ensures that CA Technologies’ global sites are always synchronized, even though many incremental changes to content take place daily. Lingotek’s automation makes all translation fully scalable.
In a boon to CA Technologies, information developers and localization specialists worldwide use Lingotek’s community features to allow for local input, localizing content in real time. Thanks to the community component, CA Technologies can add new languages without hiring additional people to help translate content. Moreover, Lingotek’s interface is extremely easy-to-use and enables information developers and localization specialists to edit content as needed to be congruent with local customs.
By harnessing Atlassian Confluence and Lingotek’s unique ability to connect CA Technologies’ 300 information developers and localization specialists, publishing translations is now in real-time. The end result is an enhanced bottom line. CA Technologies expects to decrease translation costs and increase 55% in project turnaround time. CA Technologies saved significant time and money.
Lingotek | The Translation Network helps your business access new markets and customers. We do this by providing Inside Content Management System modules, a sophisticated translation management system and a professional translation services network. More information is available at www.lingotek.com.
Language is social. It connects people and ideas. But what happens when it stops connecting, slows down, and goes offline? What happens when your global audience is left in the dark because your translations are stuck in someone’s inbox?
With the Translation Network, Lingotek makes your content accessible to your customers globally. By connecting your company with our technology and translators, we connect your ideas with the world. Lingotek makes going global possible.
Cloud Based Translation is Faster, Easier & More Efficient
Lingotek revolutionized the translation industry with its cloud-based networked translation technology. With Lingotek, you get an enterprise-grade, end-to-end solution that you control. Bring your translation workflow into the 21st century and get out from under the old-school, on-premise, traditional IT, and proxy architectures that slow you down and increase your costs with budget-busting implementation processes and ongoing maintenance.
Agile Software That Offers Scalability and Responsive IT
Our next-generation technology continuously delivers multilingual content and scalability to meet your increasing needs for more content, storage, and translation management. Lingotek’s cloud-based technology can extract large amounts of data and scale to any project size on the fly. With our agile software, Lingotek can be more responsive and can match your evolving requirements with fast IT.
Seamless Integration With Your Applications
Seamless integration with your enterprise applications and our translation management system lets you upload source content for translation, have it automatically translated, and download the translated content back into your original application.
Automated Workflows Put Your Translations on Autopilot
Put your translations on autopilot with customizable workflows that let you trigger actions throughout the project lifecycle. From notifying a reviewer when a translation is ready for review, to reporting project status to an external system, the Lingotek rules engine brings AI-like capabilities to your workflow.
Continuous, Real-Time Collaboration for Round-the-Clock Translation
With a vast network of translators working in our powerful cloud-based translation management system, you get continuous, round the clock translation and real-time collaboration.
Centralized File Management Gives You Control Over Your Content
Out-of-the-box integrations with popular CMS, CRM, marketing automation, knowledge bases, and social business software means your information resides in your system, giving you visibility, access, security, and control of your files and information.
Scalable File Storage to Match Your Growth
Our cloud-based Translation Network offers scalability that auto-scales to increased volume levels, without no additional charge for more file storage. It can scale as your usage grows.
Secure Your Information With Controlled Access to Files
Content stored in the Lingotek cloud is fully secured and kept private to your organization. Role-based authorization ensures that users only see information if they have been granted access by your project administrator.
Lingotek offers a wide range of translation solutions to its customers. Whether you are in the enterprise or federal space, or want our world-class translation services team to take care of your localization for you, Lingotek offers corporate and global translation solutions that are custom tailored for your needs.
Lingotek | The Translation Network is a cloud-based translation services provider, offering translation management software and professional linguistic services. We are the leader in collaborative translation technology with an innovative cloud translation management system (TMS) that uses computer-assisted translation (CAT) tools to facilitate faster, more efficient, language translation. Lingotek was the first to introduce cloud-based TMS technology to the United States in 2006 with the launch of a fully online, web-based, computer-assisted translation (CAT) system that pioneered the integration of translation memories (TM) with main-frame powered machine translation (MT). Our multilingual application program interfaces (API) and connectors pair with the industry’s top enterprise applications to automate and integrate the translation process. They include:
Customers can use their own language services providers (LSP) and linguists, or our global network of 5,000+ professional linguists. Lingotek is based in Lehi, Utah in the area known as Silicon Slopes.
Signal Peak Ventures is a Salt Lake-based venture capital firm that focuses on early-stage technology investments in the Intermountain region. The firm was established as Signal Peak in 2011 after the spin out of Canopy Ventures venture capital team and the acquisition of portfolio investments in ten other companies. The Signal Peak team has extensive experience in sourcing, executing, managing, and divesting venture capital stakes across the Intermountain region.
In-Q-Tel is a strategic, not-for-profit investment firm that works to identify, adapt, and deliver innovative technology solutions to support the mission of the U.S. Intelligence Community. Launched by the CIA in 1999 as a private, independent organization, In-Q-Tel's mission is to identify and partner with companies developing cutting-edge technologies that serve the national security interests of the United States. Working from an evolving strategic blueprint defining the Intelligence Community's critical technology needs, In-Q-Tel engages with entrepreneurs, growth companies, researchers, and investors to deliver technologies that provide superior capabilities for the CIA and the larger Intelligence Community.
Lingotek works with some of the largest, most innovative companies in the world, in a wide variety of industries and services including government, technology, finance, telecom, travel, and education. Our clients include departments in the U.S. Government and several large Fortune 500 companies. Here are some of the Customers that are trusting their translation processes with the Lingotek Translation Network.
We also work with a growing network of Partners--service providers, digital agencies, open sources technologies, and other strategically selected companies--to meet the unique translation requirements of our customers.
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